You already know what the job is. What you probably have not had is a rota published two weeks out, a wage that lands on the same date every month, and a control room that picks up first time when something goes wrong at 3am. That is the whole offer, and we intend to keep it.
If any of these stops being true, you have our number and it is the same one the clients call.
Published a fortnight ahead. Cover shifts are offered, not assigned, and they are paid at the agreed rate rather than a quietly lower one. If you need a fixed pattern for childcare or study, say so at interview — we would rather work around it than lose you in three months.
Same date every month, every hour you worked. If a payment is ever wrong we fix it by return, not at the next run.
Licence renewals, first aid, conflict management, CCTV and dog handling. Booked and funded, not "when things quieten down".
Our supervisors, control room operators and dispatchers almost all started on a gate or a front desk. When a post opens it goes to our own people first, and we fund the training that qualifies you for it.
Proper assignment instructions, a named escalation contact, and a control room that answers first time. You are never the only person responsible for what happens on that site tonight.
Licensed and available this week? Say so on the form and we will call you today. Not licensed yet? Apply anyway — see below.
Static sites, corporate receptions and industrial premises. Valid SIA Door Supervisor or Security Guarding licence required.
Multi-site patrols, alarm response and lock-and-unlock. Full UK licence with no more than six points.
SIA Public Space Surveillance licence. You will be the person people reach at 3am, so it matters that you are good at it.
NASDU or BIPDT certified handler with a licensed general purpose dog, or ready to train with one of ours.
Running a team on a live site: briefings, checkpoint compliance, incident reporting and the client relationship.
Access control, resident support and post. Presentation and judgement matter as much as the licence.
High-footfall stores and retail parks. Conflict management training provided and refreshed.
Coordinating deployments, keyholding responses and client escalations. Calm under load is the whole job.
Plenty of our best officers came to us without one. Tell us on the form and we will explain exactly which licence your preferred role needs, point you at a training provider, and hold the role open while you sit it. Ex-forces, ex-police, ex-prison service and people coming out of retail or hospitality: you are the four groups we hire from most often.
Almost everyone who applies here is already doing this job somewhere else. They are not looking for a change of career. They are looking for an operator that treats the frontline as the business rather than as a cost line, and there are fewer of those about than there should be.
So we will be plain about what is different. Your assignment instructions exist and are current. Your site has a named contact who answers. Your patrol log is evidence we send to a client, which means the work you do on a Tuesday night is visible to the people paying for it rather than disappearing into a filing cabinet.
Service experience translates into this work better than any other background, and we will say so to a client. It does not exempt you from the SIA licence or from BS7858 screening, but it does shape which sites, which shift patterns and which route up we put in front of you. Say it on the form.
Every applicant needs the right to work in the UK, and every frontline officer needs a valid SIA licence in the correct category. Beyond those two, we recruit on judgement, reliability and how you handle people. We welcome applications regardless of age, background, disability, ethnicity, gender, religion or sexual orientation, and we will make reasonable adjustments to the process on request — just ask when we call.
No portals, no psychometrics, no three-week silence. If we are not right for you we will tell you that quickly too.
Four fields and a phone number. We read every application ourselves — there is no filter sitting between you and us.
Inside one working day. A conversation about the sites we run, the shifts that are open and what you actually want to be doing in two years.
We check your SIA licence and start BS7858 screening. If you have not got a licence yet we tell you which one to sit and hold the role while you do it.
You are walked around the site before your first shift, with the assignment instructions, the escalation route and the name of the person who answers at 3am.
No jargon, no evasion. If the answer you need is not here, call and ask.
For frontline roles, yes — you need a valid SIA licence in the right category before your first shift. If you do not hold one yet, apply anyway and say so. We will tell you exactly which licence your preferred role needs, which training provider to use, and we will hold a place for you while you get it.
Once your licence is valid and your BS7858 screening is complete, usually within a week. Screening covers five years of history and is the slowest part, so the sooner you send your references the sooner you are on shift.
BS7858:2019 screening: identity, right to work, five years of employment or education history with no unexplained gaps, financial probity and a basic criminal record check. A conviction is not automatically a bar — not declaring one is.
Your rota is published two weeks ahead. Cover shifts happen, but they are offered, not assigned, and they are paid at the agreed rate rather than a lower one.
Monthly, on the same date, for every hour you worked including handover time. If a payment is ever wrong we fix it by return rather than at the next run.
Yes. Supervisors, control room operators, dispatchers and account managers at Repulse are almost all people who started on a gate or a front desk. We will pay for the training that gets you there.
It helps a great deal, and it does not exempt you from the licence. Tell us about it at application — service experience shapes which sites and which shift patterns we put you forward for.
Tell us what you hold and where you can get to. If there is nothing right for you today we will say so, and we will keep your details for when there is.
